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Terms & Conditions

O GROUP LIMITED TRADING AS "THE CAMPUS BOOKSTORE"

TERMS & CONDITIONS

SECTION 1 - TEXTBOOK RENTAL TERMS & CONDITIONS - SEMESTER 1 2017

SECTION 2 - GENERAL TERMS & CONDITIONS

IF YOU ORDERED A RENTAL TEXTBOOK;

(1) TEXTBOOK RENTAL AGREEMENT TERMS & CONDITIONS - Semester 1 2017

I acknowledge and agree to be bound by the following terms and conditions:

1    I am at least eighteen (18) years of age.

2    I understand the book(s) rented to me under this agreement are the property of O Group Limited trading as The Campus Bookstore (ABN 91 590 122 834).

3    I understand and accept that my responsibility at the end of the current rental period, is to return the book(s) rented under this agreement by the Wednesday 28th June 2017 (Rental Return Due Date), or if I fail to return the book(s) then I will be liable to pay the Non-Return Fees (as stated below) of the rented book(s) in my possession.

4    I am entering this agreement with The Campus Bookstore of my own free will and agree to return the rented book(s) to The Campus Bookstore on or before the Rental Return Due Date.

5    Failure to Return. 
If I fail to return any rented book(s) by the Rental Return Due Date, or I wish to purchase the book(s) outright or I return them in a damaged and/or an unfit for further rental condition, in the reasonable opinion of The Campus Bookstore, then I agree and authorise The Campus Bookstore to charge the following Non-Return Fees to my credit card number as listed below:
    (i) the full retail price of the textbook minus the books rental fee;
    (ii) a further Processing Fee of 5% of the books full retail price;
    (iii) the full retail price of a book is based on the replacement price of the book in an 'as new’ condition at the time of rental; and
    (iv) The Campus Bookstore is NOT responsible for reminding or notifying me of the Rental Return Due Date for any rented book(s).

6    Conditions Upon Return.
Limited highlighting and writing in the rented book(s) is permitted and acceptable. However, rented book(s) must be returned in a complete and fit for further rental condition. This means the spine of the book is intact, there is no damage to the book and all component parts (if applicable) of the book must be present. I understand and agree that I am solely responsible for the loss or theft of the rented book(s).

7    Privacy Policy
Whenever The Campus Bookstore collects and otherwise deals with your personal information, it is governed by the National Privacy Principles (NPP’s), which are contained in the Privacy Act 1988. Therefore, whenever collecting and dealing with information such as your name, address, email address or phone number, we will be bound by the NPPs. In general, we would collect your personal information for records purposes of your rental of book(s) and for records purposes of your rental of book(s) and for any applicable payments by credit cards. At all times, we will take care to ensure that your personal information is protected and treated confidentially and in accordance with the Privacy Act 1988.

Goods will be dispatched via Australia Post. The Campus Bookstore takes no responsibility for lost or damaged goods once items have left The Campus Bookstore dispatch area.


I certify that I have read and understood the terms and conditions of this agreement.

FOR ALL WEBSITE ORDERS;

(2) GENERAL TERMS & CONDITIONS 

The Campus Bookstore website is owned and operated by O Group Limited (ABN  91 590 122 834). By placing an order and/or registering in any area of The Campus Bookstore website, you agree to be bound by these terms and conditions.

Pricing
All prices are in Australian dollars and include GST. Prices are correct at the time of posting on website. We reserve the right to change prices without notice.

Products
Fulfilment of orders is subject to availability. In the event of unavailability of products, due to circumstances beyond our control, we will contact you as soon as possible for alternative arrangements.
All colour charts and images are a guide only and may vary due to your monitor and printer calibrations.

Refunds
In accordance with the Trade Practices Act, a refund or replacement will be provided for all goods found to be faulty or misrepresented in any way.
Please choose carefully as we do not provide refunds for change of mind or incorrect choice. For more information please see our Refund Policy

Privacy
Please refer to our Privacy Policy

Copyright
O Group Limited owns or is licensed to use all content on this website and is subject to copyright. Use of any trade marks, branding or logos is prohibited without the prior written consent of O Group Limited, Level 3, Building S, 2 Princes Ave, Caulfield East, Victoria 3145, Australia.

Disclaimer
The Campus Bookstore/O Group Limited endeavours to ensure all information is correct on our website, however we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular use.
The Campus Bookstore/O Group Limited will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this website and any other site linked to this website.

Privacy Policy
The Campus Bookstore understands the importance of keeping personal information private and abides by the Privacy Act 1988.  We take reasonable & appropriate steps to secure stored personal information from unauthorised access.  We do not accept responsibility for the security of information in transit over the internet.
The Campus Bookstore collects information for the following reasons only:

•    To complete transactions with you, or on your behalf
•    To deliver products and services
•    To improve our service and website
•    To provide offers that are of interest or benefit to you

Personal information collected includes:
Name, postal address, email address, telephone, and payment methods for placed orders and customer enquiries.
We do not sell or rent member or customer lists. Relevant personal information may be shared with third parties only when necessary to complete services and orders for you.
Upon request you have the right to access your stored personal information, you can request this information by contacting us by email.
You are not obliged to provide us with the information we request, however this may mean we are unable to process your order or enquiry.

Mailing lists
You can join our mailing list for regular news on special offers and events. If you wish to be removed for our mailing list please email us clearly with your full name and email address.

Order Information
Fulfilment of orders is subject to availability. In the event of unavailability of products, due to circumstances beyond our control, we will contact you as soon as possible for alternative arrangements.
All orders must be paid in full prior to delivery.
We reserve the right to cancel orders at any time.

Order Collection

 The Campus Bookstore 'Collect in store' is a collection service available at our Caulfield store only. You will receive a email notification when your order is ready to collect. After you have received an email from us notifying you that your Order is ready for collection, please collect your Order from our Caulfield store within 14 days of notification email. We will make every effort to make your Order available for collection within the estimated timescales. However delays are occasionally inevitable during sale or other busy periods or due to unforeseen factors or events outside our control, for example, extreme weather, a flood or fire. The Campus Bookstore shall not be liable for any delay or failure to make your Order available for collection within the estimated timescales.

If you fail to collect your Order within fourteen (14) days of your collection date, we will charge a postal delivery fee of $20.00 with your credit card details that have been stored when you had placed the order. Order will then be posted to you with the delivery address given when you had placed the order. 

 

Delivery
For Australia wide orders goods will be dispatched via Australia Post. The Campus Bookstore takes no responsibility for lost or damaged goods once items have left the Campus Bookstore dispatch area. Goods are delivered with 2-7 workings days in Australia. Delivery times are a guide only, The Campus Bokostore/O Group Limited can take no responsibility for any failure to deliver products with 2-7 days of ordering. If item/s are currently out of stock the delivery time may exceed the 2-7 day delivery period stated above. O Group Limited trading as The Campus Bookstore reserves the right to amend postage rates at any time.

Returns Policy
In accordance with the Trade Practices Act, a refund or replacement will be provided for all goods found to be faulty or misrepresented in any way.
Please choose carefully as we do not provide refunds for change of mind or incorrect choice.
Faulty or damaged products can be returned and/or exchanged by contacting us within 3 days of receiving the product. Please ensure you have your receipt for all returns, refunds and exchanges. The Campus Bookstore will cover postage for faulty and damaged items.
The Campus Bookstore does not cover for damage or misuse by the customer.
All other returns, exchanges and refunds need to be approved by The Campus Bookstore before being returned. All products must be unused, in original condition, with proof of purchase and within 14 days of purchase date. Returns, exchanges and refunds are at the customer’s cost and risk.

Payment Options
All prices are in Australian dollars and include GST. Prices are correct at the time of posting on website. We reserve the right to change prices without notice.
We accept MasterCard and Visa cards only.
All credit card transactions are through third party eWAY a secure credit card payment processing company, using SSL (represented by a locked padlock on the screen). NOTE - Payment is automatically processed through eWAY at the same time as your order is placed on the website.  The Campus Bookstore does not store your credit card number on our servers. 

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The Smith Family

$1 will be donated to The Smith Family from every order and will help to meet the education expenses of children in need.

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