The Campus Bookstore

FAQs - Textbook Rentals

Click any of our Frequently Asked Questions below to view the answer.
If you have any further questions, feel free to contact us here.

 

What is Textbook Rental?
How much do I save with Textbook Rental?

Where do I need to go to purchase / order my Textbook Rental?
How do I pay for my Textbook Rental?
How long is the Rental period?
How do I return my Rental Books?
How do I know which books are available as Rental?
Can I buy my Rented Textbook?
Can I mark up the inside of the book with a highlighter or make notes in the margins?
Can the bookstore refuse to accept my Textbook Rental when I return it?
What happens if I do not return the book by the due date?
What happens if I lose a Rented Textbook?
What if I forget when the Rental is due?
What if I have more questions?

 

What is Textbook Rental?
Textbook rental is simple! Now at The Campus Bookstore, you can rent a range of textbooks, and then you return them at the end of the Rental Agreement by the Due Date.

How much do I save with Textbook Rental?
Over 50%! Renting textbooks saves you more than 50% off the RRP of a new, printed textbook. 

Where do I need to go to purchase / order my Textbook Rental?
All textbook rental orders must be placed online through our website www.thecampusbookstore.com.

How do I pay for my Textbook Rental?
We will require payment by credit card (Master Card or Visa Card).
Please note your credit card must have an expiry date that is longer than your rental period.

How long is the Rental period?
The rental period begins the day you receive the textbook and continues until the Rental Return Due Date as shown on your Rental Agreement.

How do I return my Rental Books?
All Rental Books must be returned by mail or in person. If by mail just use the packaging your original Rental Books arrived in and the reply paid mail label provided.

IMPORTANT!

Textbook rental returns must be postmarked by the Rental Return Due Date.

How do I know which books are available as Rental?
Simple! We post the list of Textbook Rentals on the bookstore website. Online, it’s really easy – if we’re renting a textbook, the “Rental” option will be displayed alongside “New” and/or “Used” (if available). Just check the box and follow the instructions.

Can I buy my Rented Textbook?
You may decide to convert your rental to a purchase through the rental period, all you have to do is contact the bookstore and we will organise the transaction, using your credit card details you originally used to purchase the Rental book.

Can I mark up the inside of the book with a highlighter or make notes in the margins?
Limited use of highlighting and writing is permitted.

Can the bookstore refuse to accept my Textbook Rental when I return it?
Yes, The Campus Bookstore can refuse to accept your rental book if it is not returned in good condition. Good condition will be judged by the bookstore alone, and generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing or other markings. Limited-use highlighting and writing is permitted. If The Campus Bookstore determines your book to be not acceptable for return, then you will be charged the full retail price of the textbook minus the books rental fee, plus a 5% processing fee.

What happens if I do not return the book by the due date?
You will be charged the full price of the textbook minus the books rental fee, plus the 5% processing fee. The full retail price of a book is based on the price of the book in new condition at the time of rental, along with a processing fee. The replacement cost and processing fee will be charged to the credit card you originally used to purchase the rental book. The book will be yours to keep.

What happens if I lose a Rented Textbook?
You will be charged the full price of the textbook minus the books rental fee plus the 5% processing fee for any book not returned to the bookstore, regardless of the reason.

What if I forget when the Rental is due?
The Campus Bookstore is NOT responsible for reminding or notifying you of the Rental Return Due Date for any rented books. It is your responsibility to return the book by the due date listed on your Rental Agreement and within your Rental letter. Please remember that rental books are due back – or must be postmarked by – the date listed on your Rental Agreement.

What if I have more questions?
Please send an email to: weborders@thecampusbookstore.com

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